Privacy Policy

1. Introduction

This privacy policy outlines how Pixelstudio Single Member P.C. (hereinafter referred to as “we,” “us,” or “our”). This policy explains how we, handle and utilize your personal data when you visit our website, engage with us, and make purchases of our goods and services.

We value your privacy and are committed to protecting your personal information. This policy outlines your privacy rights and provides insight into the legal safeguards in place to protect your data.

We strongly encourage you to read this privacy policy along with any other privacy policies we may provide. By doing so, you will have a comprehensive understanding of how and why we collect, use, and process your data.


2. Personal data which we collect about you

We deeply value the privacy and trust of our customers (referred to as “you”) and visitors to the Loot Hoarder website. In order to provide you with our products and services, we collect various categories of personal data, which are explained below:

  1. Identity Data: This includes your title, first name, last name, username, or any similar identifiers. Additionally, when you engage with us through social media, we may collect your social media username. For security purposes, we store an encrypted version of your login/password.

  2. Contact Data: We collect your billing address, delivery address, email address, and telephone numbers to ensure smooth communication and facilitate the delivery of products and services.

  3. Transaction Data: Details about payments made by you, as well as information related to products and services you have purchased from us, are collected as part of the transaction process.

  4. Profile Data: Your username and password, purchase history, preferences, feedback, survey responses, and any additional profile data added by us (e.g., through analytics and profiling) are considered as Profile Data.

  5. Technical Data: This category includes information such as your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology-related details associated with the devices you use to access our website.

  6. Usage Data: We collect information on how you use our website, products, and services, enabling us to enhance your user experience.

  7. Tracking Data: Information collected through cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers, by us or third parties, falls under the category of Tracking Data.

  8. Marketing and Communications Data: Your preferences regarding direct marketing communications from us and our third-party partners, as well as your communication preferences, are categorized as Marketing and Communications Data.

Additionally, we collect, use, and share Aggregated Data for statistical or demographic purposes. Aggregated Data is derived from personal data but does not directly or indirectly identify individuals. For instance, we may use Usage Data to calculate the percentage of users accessing a specific website feature, thus enabling us to provide better content and services.

Please note that if Aggregated Data is combined or connected with your personal data, either directly or indirectly identifying you, we handle the combined data as personal data in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data, including information related to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic or biometric data. Likewise, we do not collect information about criminal convictions and offenses. If you incorporate any of these types of personal data into the products you design or create on Loot Hoarder, we are unable to discern them. Consequently, we treat all personal data included in designs or products as ordinary personal data.

It is important to note that if you choose not to share personal data with us or refuse certain contact permissions, we may be unable to provide the products and services you have requested.

3. How is your personal data collected

We employ various methods to collect data from and about you, which include:

  1. Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or corresponding with us through various channels such as post, phone, email, chat, or social media. Examples of direct interactions include:
  • Signing up to receive the Loot Hoarder newsletter.
  • Making inquiries or requesting information to be sent to you.
  • Creating an account on our website.
  • Placing orders for our products or services.
  • Engaging with us on social media.
  • Participating in competitions, promotions, or surveys.
  • Contacting customer services.
  • Leaving comments or reviews on our products or services (please ensure they are respectful and kind!).
  1. Automated Technologies or Interactions: When you interact with us, including through the loothoarder.com website, we may automatically collect Technical Data about your devices, browsing actions, and patterns. This information is gathered through automated technologies or interactions. Additionally, we may collect Tracking Data when you use our website or click on our advertisements, including those displayed on third-party websites.

By utilizing these methods, we aim to improve our understanding of your preferences, enhance your user experience, and provide you with relevant information and offers. Rest assured that we handle your data in accordance with applicable privacy laws and regulations.

4. How we use your personal data

The processing of your personal data is based on the following legal grounds:

  1. Performance of a Contract: We may process your personal data when it is necessary to fulfill a contract we are about to enter into or have already entered into with you. For instance, when you make a purchase of our products, there is a contractual agreement between us.

  2. Legitimate Interests: In certain cases, we may process your personal data based on our legitimate interests or the legitimate interests of a third party. This processing is conducted when our interests are not overridden by your rights and freedoms. For example, we may perform fraud screening during the check-out process to protect against fraudulent activities.

  3. Compliance with Legal Obligations: We may process your personal data to comply with a legal or regulatory obligation imposed upon us. This includes obligations such as keeping records of our sales for tax compliance purposes.

Please note that we generally do not rely on consent as the sole legal basis for processing your personal data, except when required by law, such as for certain direct marketing communications. If we rely on consent as the legal basis for processing your data, you have the right to withdraw your consent at any time.

5. Advertising, marketing and your communications preferences

We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you and tell you about them. This is what we call direct marketing.

We may carry out direct marketing by email, text or post. For example, you might have the Loot Hoarder newsletter hit your inbox.

On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up to the Loot Hoarder newsletter or as part of creating an account or the purchase journey – and you have a right at any time to change your mind and say no thank you and opt out. The easiest way to opt out is to use the unsubscribe link at the bottom of the communication.

Of course, there are lots of different ways you’ll see adverts for Loot Hoarder out and about, and not all of these are based on using personal data – sometimes we just buy good old-fashioned advertising space in the real world and websites and social media. If you see Loot Hoarder’s adverts on websites and in social media, these may not be directed specifically at you, we might just have bid for the space. But here’s some things we may do that may be specifically directed at you:

  • emails, for example the Loot Hoarder newsletter;
  • text messages, for example with discount codes;
  • promotions by post, such as great money off shipping offers.

Cookies can also tell us if you have seen a specific advert, and how long it has been since you have seen it. This is helpful, because it means we can control the effectiveness of our adverts and control the number of times people might be shown our adverts (you know, before we risk become annoying).

Cookies also help us understand if you’ve opened a marketing email because we don’t want to send you things you don’t read.

6. Cookies

Cookies play a significant role in the operation of Loot Hoarder and provide valuable assistance in enhancing your experience as a customer. They serve various purposes and offer several benefits.

Firstly, cookies help improve the functionality of Loot Hoarder and make your interactions smoother. They enable easy login and seamless navigation between pages. Cookies also ensure that items remain in your cart while you browse other pages, making the shopping experience more convenient.

Some cookies collect anonymous information about how visitors use Only Games. For instance, they track which pages are visited most frequently and identify any error messages encountered. These cookies do not collect personally identifiable information and are used to enhance the overall performance and usability of Only Games.

Additionally, there are cookies that gather data about your browsing habits. These cookies are used to deliver targeted advertising that aligns with your interests (as explained in the “Advertising, Marketing, and Your Communication Preferences” section above). Advertising networks, with our permission, often place these cookies. They remember that you have visited a website and share this information with other organizations, including advertisers. In some cases, targeting or advertising cookies may be linked to site functionality provided by these organizations.

When using Loot Hoarder, your device or browser may receive cookies from third parties, particularly when interacting with embedded content or social network links. It is important to note that we have no control over the cookies used by these companies or third-party websites. We recommend reviewing the respective third-party websites for more information about their use of cookies and how to manage them.

You have the option to configure your browser settings to refuse all or some browser cookies, or to receive alerts when websites attempt to set or access cookies. However, please be aware that disabling or rejecting cookies may result in certain parts of the website becoming inaccessible or functioning improperly.

For more details about the use of cookies and how we handle your data, please refer to our comprehensive privacy policy.

7. Disclosures of your personal data

We may share your personal data with the following parties for the purposes outlined in this privacy policy. We may also disclose your personal data if permitted by law.

We may share personal data with the following categories of third parties:

  1. Suppliers and Service Providers: This includes technology service providers, payment processors, fraud prevention providers, manufacturers, and post and courier services. These parties assist us in delivering our services and ensuring smooth operations.

  2. Auditors and Professional Advisers: We may disclose personal data to auditors, bankers, lawyers, accountants, insurers, and other professional advisers to meet our legal, financial, and audit obligations.

  3. Government, Regulators, and Law Enforcement: In certain circumstances, we may share personal data with government authorities, regulators, and law enforcement agencies as required by applicable laws, regulations, or legal proceedings.

  4. Advertising, Retargeting, and Analytics Providers: As mentioned in the “Cookies” section, we may share data with third parties involved in advertising, retargeting, and analytics. Please refer to the cookie list for more information on these third parties.

  5. Business Transfers: In the event that we sell, transfer, or merge parts of our business or assets, we may share personal data with third parties involved in such transactions. In the case of a business change, the new owners may handle your personal data in accordance with this privacy policy.

We require all third parties to treat your personal data with the utmost security and in compliance with the law. We do not permit our third-party service providers to use your personal data for their own purposes. They are only authorized to process your personal data for specific purposes and in accordance with our instructions.

For more details on how your personal data is handled by third parties and their specific roles, please refer to the “Cookies” section, which provides information on the third parties connected to advertising, retargeting, and analytics.

Please note that we take appropriate measures to ensure the security of your personal data when disclosing it to third parties.

8. Third Party Links

Our website may contain links to third-party products, services, and websites that are not affiliated with Pixelstudio Single Member P.C. We have no control over these third-party offerings and do not guarantee or assume responsibility for their content or practices. The inclusion of such links on our website should not be interpreted as an endorsement or approval from us.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including meeting any legal, accounting, or reporting requirements.

The retention period for personal data is determined by considering factors such as the quantity, nature, and sensitivity of the data, the potential risk of unauthorized disclosure or use of the data, the purposes for which we process the data, the availability of alternative means to achieve those purposes, and the applicable legal requirements.

You have the right to request the deletion of your data; please refer to the “Your Legal Rights” section below for further information.

In certain cases, we may anonymize your personal data (rendering it unidentifiable) for research or statistical purposes. Anonymized data may be used indefinitely without further notice to you.

10. Your legal rights

If the General Data Protection Regulation (GDPR) applies to you because you are located in the European Union, you have specific rights under data protection laws regarding your personal data:

  • The Right to be Informed: You have the right to be informed about how we use your personal data, which is the purpose of this privacy policy.
  • The Right of Access: You have the right to request access to the personal data we hold about you by making a data subject access request.
  • The Right to Rectification: You have the right to request the correction of any incomplete or inaccurate personal data we hold about you.
  • The Right to Erasure: In certain circumstances, you can request the deletion of your personal data, also known as the “right to be forgotten.” However, this right is subject to any overriding legal reasons that require us to retain the data.
  • The Right to Restrict Processing: In specific situations, you can request the temporary suspension of the processing of your personal data.
  • The Right to Data Portability: You have the right to request a copy of your personal data in a commonly used format for transfer to another organization.
  • The Right to Object: You have the right to object to the processing of your personal data, particularly in cases where we process your data for direct marketing purposes.
  • Rights in Relation to Automated Decision Making and Profiling: You have the right to be informed about any profiling or automated decision-making processes we use.

No fee is usually required to exercise your rights. However, we may charge a reasonable fee or refuse to comply with a request if it is unfounded, repetitive, or excessive.

We may need to verify your identity and request specific information to ensure the security of your personal data. This is to prevent unauthorized access to your data. We may also contact you for further details regarding your request to expedite our response.

We strive to respond to all legitimate requests within one month. If a request is complex or if you have made multiple requests, it may take longer to fulfill. In such cases, we will keep you informed and updated on the progress.

We have designated a data privacy manager responsible for overseeing privacy matters and addressing any questions related to this privacy policy. If you have any inquiries or concerns, including requests to exercise your legal rights, please contact the data privacy manager using the information provided.

If you have any questions about this privacy policy or wish to exercise your rights, please reach out to us by emailing legal@loothoarder.com